Job Title: Travel Consultant - Remote | Work From Home
Job Overview
Join our esteemed boutique consultancy as a Travel Consultant and play an integral role in designing unparalleled travel experiences for our distinguished clientele. Our focus is on delivering personalized service and seamless planning, showcasing our dedication to a warm and sophisticated approach.
Key Responsibilities
- Serve as the primary liaison for ultra-high-net-worth clients through various channels including email, phone, and face-to-face meetings.
- Conduct in-depth research on destinations, culinary experiences, and activities tailored to client preferences.
- Collaborate closely with suppliers such as luxury hotels, tour operators, and independent guides to create customized travel journeys.
- Coordinate with hotel concierges for reservations related to dining, entertainment, and transportation.
- Develop comprehensive travel itineraries from inception to departure using our Salesforce itinerary builder.
- Monitor time spent on client trips while ensuring adherence to CRM protocols.
- Reconfirm client itineraries prior to their travel dates.
- Aim to achieve or surpass established sales targets.
- Mentor and guide Travel Coordinators and Associates, fostering a nurturing and collaborative team environment.
- Manage invoicing and payment processes, guaranteeing seamless transactions for clients.
- Utilize tools such as Salesforce and Sabre for effective trip planning and organization.
- Participate actively in team meetings, scouting trips, and industry conferences, which may occasionally require weekend commitments.
- Provide timely feedback and scouting reports post-travel.
- Engage in collaborative projects that advance our strategic growth.
Required Skills
- Minimum of 2 years of experience in luxury travel consultancy or as an Executive Assistant with direct client interaction.
- Extensive international travel experience (minimum of 20 countries) and a robust knowledge of luxury offerings in those regions.
- Outstanding verbal and written communication skills, capable of persuasive presentations.
- Proficiency in navigating high-pressure situations with composure and professionalism.
- Strong attention to detail and exceptional time-management abilities.
- Tech-savvy, particularly in MS Office (with an emphasis on Excel); familiarity with Sabre, Adobe Suite, and Salesforce is advantageous.
Qualifications
- Bachelor's Degree & based in New York.
- Proven experience in curating distinct travel experiences for discerning clientele.
- A proactive, resourceful problem-solver with a positive attitude and a deep-seated passion for travel.
Career Growth Opportunities
This position provides an exceptional avenue for professional development, allowing you to mentor and cultivate the skills of junior team members while contributing to a supportive team culture.
Company Culture And Values
As a growing small business, we pride ourselves on our dedicated team and innovative technology. We emphasize collaboration, support, and active involvement in our strategic goals, creating a cohesive work environment that values every member’s contribution.
Compensation And Benefits
- Competitive salary commensurate with experience, in addition to performance-based bonuses.
- Annual travel opportunities valued at over $20,000 for personal enrichment.
- Comprehensive health care package, including medical, dental, and vision coverage.
- Retirement and profit-sharing plan (401k).
- Generous Paid Time Off: 15 vacation days, 10 holidays, 4 religious floating holidays, and 5 remote work or scouting days.
- Continuous training and development opportunities available to all team members.
If you are eager to embark on a fulfilling journey with us and enhance the travel experiences for our clients, we encourage you to submit your application!
Employment Type: Full-Time
